NITI Aayog plans to digitise dispute resolution framework

by Nidhi Bhati

The NITI Aayog is planning to develop an Online Dispute Resolution (ODR) framework for expeditious resolution of disputes, as per a report in Economic Times. According to NITI Aayog Chief Executive Officer (CEO) Amitabh Kant, with digitisation of resolution platform, most small and medium value disputes would be resolved without approaching courts, allowing courts to focus more on complex cases or that of high public interest. Kant further added ODR has the potential to reduce high volume of disputes outside the courts and to facilitate access to justice. Experts also believe that an ODR will make dispute resolution cheaper, quicker and credible as conventional methods of dispute resolution.